How we use artificial intelligence

We use AI tools as part of our production process

Artificial intelligence assists us with regulatory research, drafting, formatting, cross-checking, and quality review. It makes our work faster and more thorough, which is part of how we keep our prices where they are.

AI does not replace professional review

Every deliverable is reviewed by our team, and clinical and compliance content is reviewed under the direction of a licensed registered nurse before it reaches you. AI drafts. People decide.

We verify against source regulations

AI-assisted research is checked against the actual regulatory text, state licensing materials, and agency guidance for your state and license type. We do not publish a regulatory citation we have not confirmed.

Your information

We do not sell or license your agency's information to train third-party AI systems. We use business tools that may process content to provide their service, and we choose tools with business-level terms. Do not send us patient, client, or resident health information for any reason.

Your right to ask

If you want to know how a specific deliverable was produced, ask us. We will tell you.

Human accountability

Regardless of what tools we use, the work is ours. If something is wrong, we fix it. We do not blame software for our deliverables.